Privacy Policy

Garnet Star Refined Oil Products Trading Co. LLC (“Garnet Star,” “we,” “our,” or “us”), based in Dubai, UAE, specializes in the trading of refined oil products for the marine and energy sectors. This Privacy Policy describes how we collect, use, disclose, and safeguard personal and business information when clients interact with our services—including oil refueling for ships, fuel supply, bunkering, and other energy solutions.

This Policy also explains your rights regarding your personal data and how we protect it under applicable laws.

1. Applicability of Policy

This Privacy Policy applies to:

• Our corporate communications, transactions, and service delivery.
• Business and personal data including names, company names, email addresses, phone numbers, and job titles collected during the course of service requests, inquiries, and contracts.
• Data exchanged through our website, customer service channels, or direct communication.
• Information shared during onboarding for bunkering operations or oil product supply agreements.
• Data from partners, suppliers, and service providers for logistics, port operations, and customs processing.
• Transactional records, including payment details via bank transfer, wire, or credit.

2. Disclosure of Information

We may share your data under the following conditions:

• At Your Direction: When you request or authorize us to share information—for example, with port authorities or vessel agents to facilitate refueling operations.
• To Fulfill Contracts: To third-party vendors, refueling partners, or logistics companies assisting in delivering services such as marine fuel bunkering or offshore delivery.
• With Consent: When legally required, we will ask for your consent before sharing data.
• Legal Compliance: To comply with UAE or international maritime regulations, customs, or legal proceedings.

3. Data Retention & Protection

We retain business and personal data only as long as needed to fulfill contractual, legal, and operational requirements. Garnet Star applies commercially reasonable security measures including data encryption, secure networks, and access controls to safeguard your information.

4. Your Rights

You may:

• Request access to or correction of your data.
• Withdraw consent where applicable.
• Request deletion of your information, subject to legal obligations.

5. Contact Us

For privacy-related questions or requests, please contact:

Garnet Star Refined Oil Products Trading Co. LLC

Conrad Business Tower, Sheikh Zayed Road, Dubai, UAE

Email: info@garnet-star.com

Phone: +971-50-483 6511